Cluster Manager

Job Description:

Participate in all activities which help in better understanding of the company’s culture, processes, systems and offerings.

• Engage in activities that result in acquisition of new business clients by offering individual or combination of localization services including but not limited to translation, transcription, interpretation, voice-over/dubbing & subtitling.
• Manage the project and account management teams such that the clients that are brought in are retained through delivery of extremely high quality of services & customer satisfaction.
• Build and grow sales and net revenue.
• Build positive relationship with the stakeholders of the company and clients of the company.
• Training the employees under the command of the individual.
• Attend and manage any and all client escalations respective to the individual cluster’s portfolio to ensure retention.
• Ensure management of resources such that clients are delivered timely and high quality services.
• Generate requirement from new clients and ensure continuous business from clients Assigned.
• Market research, cold calling, referral building and build a pipeline of qualified prospective clients.
• Client mapping to the width and the depth to generate business from other business units of existing clients.
• Relationship building with clients to retain their support against competitors and business forecasts.
• Engage with clients along with PM to manage client expectations and grow business.
• Attend Trade Fairs, Conferences, Industry Events to generate leads. 
• Work closely with the Zonal Heads to formulate strategic plans for Business expansion.
• Create weekly, monthly and quarterly sales projection.
• Create weekly, monthly & annual performance reports for the reporting manager.

If you or someone you know is interested in this opportunity, please share your resume at career@crystalhues.com 

#Sales #BusinessDevelopment #Translation #Localization #SouthAsia #India #JobVacancy #Vacancy #ImmediateRequirement
 #Opportunity #JobOpportunity #Hiring #RemoteWork #ClusterManager #BranchManager

Key Skills:

Sales and Business Development.