Account Executive

Job Title: Account Executive

Department: Account Management

Location: India (Hybrid or On-site)

Reports To: Senior Account Executive / Account Manager

About the Organization

We are a leading Indian language services company delivering multilingual communication solutions such as translation, transcription, interpretation, subtitling, voice-over, dubbing, desktop publishing, and linguistic data for AI/ML training in 250+ global languages. Our clients include MNCs, startups, e-commerce giants, education companies, law firms, healthcare providers, and AI developers.

Role Overview

As an Account Executive, you’ll be at the forefront of the company’s revenue generation and client success efforts. You will actively prospect for new clients, conduct product and service pitches, and work collaboratively with internal teams to deliver tailored linguistic solutions. Your primary goal is to meet and exceed your monthly revenue target, which is 20x your monthly CTC, by generating new business and nurturing qualified leads.

Primary Responsibilities

Generate and qualify new business leads through outbound cold calling, email marketing, and social media outreach.

Build strong relationships with potential and existing clients by understanding their specific linguistic needs.

Present customized solutions for services like translation, voice-over, data annotation, and subtitling.

Prepare commercial proposals, presentations, and quotations.

Maintain a high standard of documentation using CRM tools including client logs, notes, next steps, and proposal statuses.

Coordinate with the project team to ensure timely and high-quality delivery of client projects.

Track ongoing project progress, client escalations, and CSAT performance to ensure full-cycle client engagement.

Follow up diligently for collections and close payment within the stipulated 60-day period.

Actively participate in trade shows, networking events, and digital webinars (when applicable).

Keep yourself updated with industry trends, competitive offerings, and the company’s full portfolio of solutions.

What You’ll Achieve

Deliver individual sales revenue equal to 20x your monthly CTC consistently.

Maintain a lead conversion rate of at least 40% on qualified leads from the marketing team.

Ensure every project has a minimum 50% profit margin.

Strengthen retention by delivering a consistent, responsive client servicing experience.

Achieve an average CSAT score of 8.5+ out of 10 from your client portfolio.

Maintain 100% CRM update compliance with no missed client touchpoints.

Required Competencies

Strong communication, negotiation, and storytelling skills.

Natural inclination toward sales conversations and client engagement.

High degree of accountability, accuracy, and responsiveness.

Proficient in using CRMs, Microsoft Office Suite, LinkedIn, and email automation tools.

Ability to understand and explain linguistic workflows and service offerings.

Career Growth Path

A successful Account Executive can advance to a Senior Account Executive in 12–18 months, with a wider client portfolio, increased responsibilities in negotiation and retention, and higher revenue targets.

Compensation & Perks

₹4.8 LPA – ₹6.5 LPA salary package

Lucrative monthly and quarterly incentives

Upskilling opportunities with paid certifications and industry webinars

Access to internal sales masterclasses

Health insurance and performance bonus